Donation & Refund Policy

1. Donations are voluntary gifts

Contributions made through kylelauriano.com are voluntary donations that support the work of The King Is Coming Ministry — keeping content free, funding production, and extending the ministry’s reach. They are gifts, not payments for goods or services. We do not sell products through the Site; all of our resources and videos are free.

Donations are processed securely by our third-party payment provider, Stripe.

2. Donations are generally non-refundable

Because donations are voluntary gifts rather than purchases, donations are generally non-refundable once processed. We rely on the support of our donors, and gifts are typically put to use promptly.

3. When we will issue a refund

We understand honest mistakes happen. We will review and, in good faith, refund a donation in situations such as:

• a duplicate or accidental charge (for example, you were charged twice, or submitted a donation in error);
• an incorrect amount entered by mistake (for example, an extra digit);
• a charge you believe was unauthorized;
• a recurring/monthly donation you intended to cancel but which renewed before you could (we will stop future charges and, where appropriate, refund the most recent one).

To request a refund in one of these situations, contact us within 30 days of the charge at [email protected] with the donor name, the approximate date and amount of the donation, and a brief explanation. We will respond promptly and, where a refund is warranted, process it back to the original payment method. Refunds may take several business days to appear, depending on your bank or card issuer.

4. Recurring (monthly) donations

If you set up a recurring monthly donation, it will continue until you cancel it. You may cancel at any time by contacting us at [email protected], and we will stop future charges. Cancelling stops upcoming donations; it does not automatically refund past gifts, though the mistake/renewal situations in Section 3 still apply.

5. Failed or disputed charges

If a donation fails or is disputed through your bank or card issuer, the matter may be handled directly through Stripe and your financial institution under their procedures. We’re glad to help resolve any issue — please reach out to us first so we can assist.

6. Tax considerations

We are not able to provide tax advice. Whether a donation is tax-deductible depends on the ministry’s charitable status and the laws of your country and state. Please consult a qualified tax professional regarding the deductibility of any gift, and keep your own records (such as your card statement or any receipt we provide).

7. Questions

We want every donor to feel confident and cared for. If you have any question or concern about a donation, please contact us — we’ll make it right wherever we reasonably can.

[email protected]
The King Is Coming Ministry — kylelauriano.com